Transport & customs
Importing and exporting can be fast and smooth — as long as agreements, documents and logistics are correct. MAROQ guides your process from Incoterms to customs clearance, so shipments arrive predictably and without surprises.
International logistics without friction
Transport between Morocco and Europe looks simple on paper, but in practice things often go wrong in the details: wrong Incoterms, incomplete documents, unclear responsibilities, or a schedule that doesn’t match production and loading windows. That causes delays, extra costs and stress in the chain.
MAROQ brings structure and control. We ensure clear agreements, the right export and import documents, and guidance throughout the logistics process — so you know exactly where you stand, and so does your supplier.
What we handle for you
- Incoterms & responsibilities: we help choose the right Incoterm and clarify who is responsible for transport, insurance, transfer of risk and customs costs.
- Documents & export file: we guide you through the required documents (such as invoice, packing list, origin, product info, labeling/packing requirements) and ensure the file is complete for export/import.
- Logistics planning: alignment of loading dates, lead times, consolidation (where relevant), and planning around production and packaging so no “last-minute” surprises occur.
- Customs & clearance: guidance through export and import processes so declarations and administrative steps are correct and delays are avoided.
- Guidance to the EU: we support communication with the supplier and logistics partners so shipments are prepared, sent and followed up correctly.
Why this provides certainty
Logistics is not just “booking a truck”. It’s supply-chain control: who does what, when, with which documents and which agreements. When that’s clear, you avoid disputes, penalties and shipments stuck in place.
With MAROQ you have one point of contact who speaks the language, understands the reality on the ground, and oversees the chain — from factory to delivery.
Summary: Transport & customs with MAROQ
Who is this for?
- Importers and wholesalers who want stable lead times and clear cost structures.
- Project suppliers who can’t afford delays due to missing documents or planning.
- Private label projects where labeling, packaging and documentation must be exactly right.
- New sourcers who want to set up transport and customs professionally from the start.
Note: customs requirements and documentation can differ per product group. In your request, share product type, HS code (if known), volumes, destination and desired delivery term — then we can advise the right route and Incoterms immediately.