Help & support
Do you have questions about using MAROQ? Below you will find answers to the most common questions about registration, profiles, contact and safety.
- ✓ Account & registration
- ✓ Company profiles
- ✓ Contact & requests
- ✓ Safety & privacy
1. Account & registration
How do I register my company?
You can register your company via the Register page. After registration, you can immediately complete your company profile. Register.
Is registration free?
Creating an account and company profile is free, unless stated otherwise. MAROQ may offer additional (optional) services in the future.
I forgot my password
Use the password recovery option on the login page or contact us via the contact page. contact page.
2. Company profiles
What information is visible to others?
MAROQ is a B2B platform. Information you enter in your company profile (such as company name, description, categories and contact options) may be visible to other users.
Can I edit my profile?
Yes. After logging in, you can edit or expand your company profile at any time.
Can I upload documents?
Yes, if this feature is available. Only upload documents you are allowed to share and that are relevant for business cooperation (e.g., certificates).
3. Contact & requests
How do I contact other companies?
Contact happens via the contact or request functionality on the platform, or via the contact details a company makes available.
Is MAROQ involved in agreements or contracts?
No. MAROQ is not a party to agreements between users. Agreements, payments and deliveries take place entirely between companies. See also our terms and conditions. terms and conditions.
4. Safety & reliability
Does MAROQ vet companies?
MAROQ may offer supporting services such as sourcing or screening, but provides no guarantees about the reliability or performance of third parties. Users remain responsible at all times.
How do I trade safely?
- Always request clear quotations and specifications
- Put agreements in writing
- Check companies and references
- Be cautious with advance payments
5. Privacy & cookies
How does MAROQ handle personal data?
MAROQ processes personal data in accordance with the GDPR. Read our privacy statement for more information. privacy statement.
Can I change my cookie preferences?
Yes. Go to the cookie policy to view or reset your preferences. cookie policy.
6. Contact & support
Is your question not listed here? Feel free to contact us. We are happy to help.
Need help?
Contact us with questions about the platform, registration or business cooperation.
Last updated: 26-02-2026